Return & Refund Policy for UStrendyshirt.com
At UStrendyshirt.com, we strive to make every shopping experience one that you’ll love. We know that sometimes clothing or shoes might not be the right fit, and we’re here to make returns and exchanges easy and worry-free.
Easy Returns on Clothing and Footwear
To ensure a smooth return:
- Condition: Items must be unused, unwashed, and in original packaging with tags attached. We want you to have a fresh, untouched product, just like we sent it to you.
- Return Window: Simply request a return within 30 days of receiving your clothing or footwear.
- Proof of Purchase: Please provide your order confirmation or receipt to help us process your return efficiently.
Non-Returnable Items
For your peace of mind, we maintain strict hygiene and quality standards. As such, the following items cannot be returned:
- Custom or personalized items, such as monogrammed clothing or custom-sized shoes
- Intimate apparel or items such as socks, underwear, or swimwear
- Items damaged or missing parts not due to our error
How to Make a Return
- Contact Us: Email [email protected] with your order number, items to return, and the reason. Our team will respond quickly to support you.
- Follow Return Instructions: We’ll guide you through the steps with a return address and any necessary return authorization.
- Ship the Item: Use a trackable shipping service to ensure your items arrive safely. Return shipping costs are your responsibility and non-refundable.
Quick and Easy Refunds
- Approved Refunds: Once your return is inspected and approved, refunds are processed within 7-10 business days to your original payment method.
- Partial Refunds: Items not returned in their original condition may only qualify for a partial refund.
- Late or Missing Refunds: If your refund seems delayed, first check with your bank or card provider. Contact us if you need further assistance.
Exchanges for Clothing and Shoes
Our team is here to help if something arrives damaged or defective. For an exchange of the same item, contact us at [email protected] with details, and we’ll make it right.
Return Shipping Costs
Please note that return shipping costs are non-refundable, and any approved refund may have return shipping deducted.
Assistance with Damaged or Defective Items
Received an item that isn’t up to par? Reach out immediately at [email protected] with your order number and photos if possible, and we’ll get a replacement or refund arranged quickly.
Order Cancellations
Cancellations can be made prior to shipping. If your order has shipped, simply follow the return process once it arrives.
Contact Information
Email: [email protected]
Website: UStrendyshirt.com
Our team is ready to help you enjoy shopping for clothing and footwear without hassle. We’re here to support you through returns, refunds, or exchanges.
